Summary: 995bet com respects your privacy. We only collect the information we need, keep it secure, and never share it with anyone without your consent.
01 Roles & Definitions
995bet com (referred to herein as "we", "the platform", or "995bet com") is fully committed to protecting the personal information of all its members. This Privacy Policy explains how 995bet com collects your data, the purposes for which it is used, and the measures taken to keep it secure.
By using the 995bet com website or creating an account, you agree to this Privacy Policy. This policy should be read alongside our Terms and Conditions.
Key definitions used in this policy:
- Personal Information: Any information that can be used to identify you, directly or indirectly
- Processing: Any activity involving the collection, storage, use, or deletion of data
- Third Parties: Any organization or individual other than 995bet com
- Cookies: Small data files stored in your browser while you use the website
02 What Information We Collect
995bet com only collects information that is genuinely necessary to provide our services. We never request or gather data that serves no real purpose.
Information Provided Directly by You
- Name & Date of Birth (for age verification)
- Mobile number or email address
- Bangladeshi mobile banking number (bKash/Nagad/Rocket)
- Identity Documents (during KYC verification)
- Your support chat and communication history
Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Time of site visits, pages viewed, and actions taken
- Gaming History & Transaction Records
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity & Age Verification | Yes |
| Mobile/Email | Contact & Account Security | Yes |
| Mobile banking number | Payment Processing | Yes |
| National ID Card | KYC verification | When Needed |
| IP address | Security & Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
03 How We Collect Your Data
995bet com collects your information through several methods. You have the right to know about each of them, and we are committed to full transparency.
- During Registration: Provided directly by you when creating an account
- At the time of transaction: Payment information is collected when you make a deposit or withdrawal
- When contacting support: During live chat or email support conversations
- Cookies & Tracking Technologies: Collected automatically while browsing the website
- Third-Party Verifiers: To verify identity during the KYC process
Good to Know: 995bet com will never call you by phone or send informal messages asking for your password or banking PIN. If anyone does this, it is a scam.
04 Purpose of Data Use
995bet com uses your data only for specific, legitimate purposes. We never use your information for anything unrelated to our services.
- Account creation and identity verification
- Processing Deposits, Withdrawals & Transactions
- Bonus & Promotion Management
- Customer Support & Issue Resolution
- Prevention of Fraud, Money Laundering & Prohibited Activities
- Meeting legal and regulatory obligations
- Improving the platform and enhancing the user experience
- Monitoring gaming patterns to ensure responsible gaming
- Reaching out about relevant offers & updates (with your consent)
Important: 995bet com does not sell your data to third parties for marketing purposes. Your information is used solely to deliver our services.
05 Data Sharing Policy
995bet com handles your data with the utmost confidentiality. That said, there are certain circumstances where sharing information becomes necessary:
When Your Data Is Shared
- Payment Processors: To complete transactions with payment platforms like bKash, Nagad, and Rocket
- KYC partner: With approved third parties for identity verification purposes
- Legal authorities: When required by court order or legal obligation
- Security Investigation: For Investigating Fraud or Illegal Activity
- Business Changes: In the event of a merger or acquisition (members will be notified in advance)
995bet com does not share your data for any reason beyond those stated above. All third-party partners are bound by strict confidentiality agreements.
06 Cookie Policy
995bet com uses cookies and similar technologies to improve website functionality and make your browsing experience smoother. Cookies are small data files stored on your device.
Types of cookies we use
- Essential cookies: Essential for site operation and cannot be disabled
- Functionality Cookies: Remembers your preferences and settings (such as language and login details)
- Analytics Cookies: Used to understand how the site is used; all data is anonymous
- Security Cookies: To Prevent Fraud & Automated Attacks
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.
07 Data Protection Measures
995bet com adheres to the highest industry standards for data protection. Our security infrastructure is regularly audited by independent third parties.
- SSL/TLS encryption: All data transfers are protected with 256-bit SSL encryption
- Data Encryption: Stored data is secured with AES-256 encryption
- Two-Factor Authentication: 2FA for account access
- Firewall Protection: Advanced firewall protection to block unauthorized access
- 24/7 Monitoring: Our security team monitors the system around the clock
- Regular Audits: Regular audits by independent security experts
Your responsibilities: Never share your account password with anyone. Use a strong password, change it regularly, and avoid logging in over public Wi-Fi.
08 Your rights
As a 995bet com member, you have several important rights regarding your own data. We are committed to upholding each of these rights.
09 Data Retention Period
995bet com does not retain your data longer than necessary. Once an account is closed, most information is deleted within 5 years. However, certain data may need to be kept longer to meet legal obligations.
- Active account data: retained for the duration the account remains active
- Transaction records: minimum 5 years (legal requirement)
- KYC documents: 5 years after verification
- Support conversations: 2 years
- Cookie Data: Typically within 1 year
10 Policy Changes & Contact
995bet com may update this Privacy Policy when necessary. Members will be notified of any significant changes in advance via email or on-site notification.
For any questions about this Privacy Policy or your personal data, please get in touch with us. Our dedicated privacy team will respond within 48 hours.
Contact Email: [email protected]
Closing Note: At 995bet com, your privacy is more than a policy — it is a core value. Your trust is our most important asset.